In the meantime, we have more than enough stock in the system and plenty more coming. We also have good supply within each ‘category’ of product (even if your favourite isn’t available, a good alternative hopefully should be), so it really helps if you can be flexible with the choices you make. We would of course also ask you to keep shopping as you normally would and to continue to show kindness to our teams.
If you’re shopping online, as a temporary measure we are automatically activating substitutions on all orders. We know this isn’t ideal, but it does mean there’s less chance of missing out on something you really need. We’ll revert to your preference as soon as possible.
As we transition to living with COVID in 2022, we’ll need to keep learning and adapting. We’ll communicate any changes to our settings as they arise so that we can keep providing the safest possible way for you to enjoy everything you’d expect from Today’s Fresh Food People.
Thank you again for your support and understanding as we go over the Omicron hump.
CEO Woolworths Group